an attorney but they refused to negotiate with him. Discuss the issues you have had with Palmera Vacation Club and work with their customer service team to find a resolution. After being told they could take a trip to Hawaii, the couple went back home to Alabama. We have called 6 times-- always get a rep--but they do nothing --left 4 messages with their manager--not one returned call, have a email chain of over 12 emails--where I have made it clear--that I will not be continuing with the contract because what I was sold, is not what I am getting--or not getting. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. I know nothing about the ethics of this timeshare property, but the hotel branded properties will honor the rescission and send refunds in a few weeks. I am respectfully asking for a rapid response. BCA has no information regarding government actions at this time. If you enjoy the TUG website/forums or found value in the information you learned from TUG. According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. Not to mention, timeshare resale scams can target owners in need of relief. We didn't start to look into it more until we got home Sunday night. The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. Who do I contact? showed us were significantly less than what was actually We were still not interested. The trading power we were supposed to have with RCI was With a timeshare resort, units normally have private bedrooms, spacious living rooms, and a fully-equipped kitchen. Re: Palmera Vacation Club Offer void where prohibited by law. You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. The price level of this organization is high according to consumer reviews. How many people normally accompany you? We showed up for our "presentation" and had to wait almost 30 minutes for our "guide", Elliot (who is a salesman). Often, you can answer the scam-or-not question before you even see the details of a club promotion. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Feb 28, 2023 7:27 pm EST. The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. And just so you know if you wanted to stay a week this time of year, (June) you would have had to use at least 3 years worth of points for the single week. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Write reviews, ask and respond to questions, The latest review amount billed was posted on Feb 28, 2023. Contact Information 33 Office Park Rd Ste 218 Hilton Head, SC 29928-4655 Visit Website (843) 842-3490 Customer Complaints 20 complaints closed in last 3 years 10 complaints closed in last 12. Hawaii TAT Broker ID #TA-023-193-6000-01. *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only. Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Also, remember that when first moving in, you will need to account for at least a deposit and first months rent. At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. more, You seem to have JavaScript disabled. We bought 3,000 points for around $13K. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled. Still wondering why people buy timeshares? I want to close my bank account in hopes of getting away from these vultures. more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. Reporter3228572. Fees, terms, and conditions of packages covered by an all-inclusive fee are determined solely by the resort and are subject to change at any time. BBB Business Profiles are subject to change at any time. Who do I contact??? My husband and I both agree that if we don't get back our $1200 down payment we will chalk that up to a (hard) lesson learned. What is Palmera Vacation Club's Instagram? We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). Login. In fact, timeshare has been celebrating years of growth, surpassing over $10 billion in sales. The salesman (won't name him yet) but he lied to us severely so we had my family go down to Hilton Head and asked for him as if they were Interested and they were told the very lies we were told and with several friends and family hearing all this and then taken for a tour of what type rentals in Hilton Head they could get with 3000 to 4000 points and it is available all the time, very nice Hotel 2 bedroom pool side. product but we could spend more $ and upgrade. Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. Bottom line: Palmera VC is a scam. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. Contacts:There are no additional contacts. Scam Clue 5: A promotion that poses as an investment. Submit a complaint and get your issue resolved. My wife and I were ready to walk out of the sales presentation until they said they would sell our old time shareIt would just take time. a 5 week time share at Island Links Resort in Hilton Head, SC. Also Check: Free Vacations For Cancer Patients. He quickly started to get upset with us, making smart comments to us too (like other people on this thread). If I were you I'd get out of there as quick as you can. Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. Complaint Resolution Index (CRI) Explained. I have tried multiple times and never receive a response from the request. Based on what clients have told us when requesting for our help, we decided to let people know hereby about the complaints received day by day and how people have been affected by Villa del Palmar. He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone whos stayed at the property? We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. I'm reaching out one last time before I hire an attorney to sort out this mess and cut my losses. I have tried multiple times and never receive a response from the request. I submitted a certified letter to the company with no response. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Fla. No. My dad had this happen and he called them and said he was not paying anothe dime. How do they get away with this? The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. Should I contact the finance company as well to let them know we have canceled the contract? Desired outcome: It's clear there is no intention of honoring that. Scam Clue 4: A promotion demanding that you act now or lose the deal. Why? They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. BBB is here to help. And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. Pay only $199USDon your exchange fee when you book select Orlando resorts. After reading the contract, I did not feel comfortable. It is not a good financial decision for us right not ($25,000 with $5000 down, $499 a month at 17% interest!). Average Palmera Vacation Club Sales Executive yearly pay in the United States is approximately $105,656, which is 37% above the national average. This was a hassle no doubt. So he takes us to another person so we can "check out". Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. and I fell for it. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Argentina Australia Belgi (Nederlands) Belgique (Franais) We put down $1200 on our credit card and signed the financing paperwork for the rest. In reality, timeshares are not bad. After all, it's not their money but yours. All rights reserved. He then went away for several minutes and finally came back with a credit card receipt indicating a full refund. They get it for a discounted price and also cruises and tours and different trips like that, that most people would want, Sharon Mitchell said. They just came to our room. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. Down and my maintenance fee. At this point I am willing to let them keep the money they sham me out of.