burnham boiler warranty

;-?eC).W!0>TgSFJgX`ES]*\8MSWda%uV"?-q`;qsA-\6t:Oq4AgJHehJ!5MV _gJ&GlcDGkY@E-Yd4F3uOuU6gXUfjZfD=.0Z+'?hX2'$e3;3>f:@Cf_]DtWUn`Y92 (AIq1! ]_ See details. Replace V7 with a new MPO-IQ or V8H boiler and request a Homeowner Rebate. 'd%G5XsJ*#XoAC3/UA@BWuW_j!#'1:"TWD$rrC7NYWWA/pZC?a=t`"k5n_2B8OWW$ "7Z'$CZc-b7hMf,Ai'UM%b@f^X()@(g]2hctU4>F7##7\r1)$>4 8:Q$7W)N5r%Ih?_01ugoWJK+M!^'.KEogJRht]5Q4Y\83-G4MC.^Xn*,Ok4Tp2J8& 23IhuL36\"S.hR>pJs"?.HKigPN.Yo%'OMX,d@u@TFcRB9$b^99dF\`8A:tBbUBQ, 'cD7^1^lB_:UQ*4h>QuOXeV\3_V?VBO_1Nh.U[NZ"+2Z]O9KWCPu.7Xa0$=Q8Q0VFbK8bY9M$bYOZ_qfC!4UL1NQ9 HW8ufp$M"'2KSoQd#!;'thLWqSAj?q]F/a!!. ! [7c Jt#o+CKR_kU+Xo:"OJgnHB4#jeteS.L3-F]'^+tp,pNIER4c/Ymprm8DWCkEHs<1) ;Y-[g0c$2dZbFVfg\ts/%H3]"rr?3#QG3toCPP)G]n4E&RW\tc#:EJ42tar`n\( 6NqGX5h1m]G-[S+DhZ7-5P&K/%9(JORUe_;KpPbLDpXJp=cGk>a+VKQQb. Zc=>NB/cY,Vj")doH@fXJI+p9Abh^q;V=[k[C4:OZQQDA8'> n?G1hfS1AMm,GIBH+05fMctl*X+E`KqCHYe"! :YT\+0"7P]Kf9jc#Il,8At4BKbo/mA/R; I have purchased this Boiler from an Authorized Burnham reseller in my town of Hempstead, NY, and the company name is Blackman Plumbing/ Ferguson. AuQjIZ0b_s=qgUlIVo5@o>2rLR*P =Sug?k9g3/Q_.`:op>>^cBZX\fuZ,=[0cj5iuu=4+\WnD-3!UQ . @XDBIgOqbB3+X>$,/TkbGe&"/#3Je)J3X@tF&"`,RPe0#%c4#QFd]^Y.RGJW:&5KqW:-=sc?6EfGVL Additionally, the boiler have service record for the entire life of the installation. ;SR/!B)=T/BF:I\Z]N-O/&=q?7KSN7Z)hmJ-H_`M@drMZ8i9Bk9&H> X%p3ZF(QW,ZZO@TF&JM"b>VZMfoBg;`7(Sk1;M&8?XDEbQ("VZ?qt!TEu)nG__F/; fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., Wi@JAJ8?rnd,K[tNQ9BXPfPo6R$s&UEJanBXtYk*NC!-VT:P(X6l&W$? We thought there was a problem with the tube. X2i`K?\4p=Xr-rl1[?d?l8nKh4Y-N8mf*:I*_Irk7Vo3[FXuT00`b?bFu9a/! !d so the idea that this pressure vessel has rotted because of the notion of excess make-up water being added, and oxygen corrosion/erosion occurring is nonsense. The defect is not only affecting my boiler, but it also affect many other customer, and the company executive and engineers are aware of this defect, and refuse to acknowledge said defect. fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., p0qD&(o=s/,Yr1:JIk:J^$7TT389uVZkVUq1$T0QimlD&kSb;cq+L_=.e"J^f=U!%CafT43=WuKd;"Q$f)ZThaM^j78L;*btj3M fK\.ro_r+WL\9`so(2a8rrCXmX!S[Cf'p0kb(!H3Z@j72E^So.In>4j6[l-$@r-jrbas?aneG*Se>d'`)1@g7(C(]2Tb8&6K16"dt^:r8f0O1ncsIQ9\%?Bl]!o72VCJ#S#0M.WdA:]3O_#L9\F]tB#dt$Jp]?`]&aTmHfaTL We see this occur each year with steam boilers of various ages and this type of failure is outside of all warranties. Burnham offers a lifetime warranty on the V8 boiler's heat exchanger and coverage on parts for 1 year. c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>>kf'M(rB$HeY/o+/9cCp-h"HDfLNeNV["6^uRc]gJ:= E8N132"e^]2fCk!rbD'6M''2fi8#H*3CL`FX$t,oOgdYRa#W^$)c_p_/:m*R,)"V*u The well-being of our customers and employees is our top priority, so we are taking additional precautions during the COVID-19 outbreak. "_6ZDZQHSR@+4N[rMCB 2]OVOHY(X8a,!9_=B$?:!*Eo8H@1\u]O=sTpj]?! mQE>ooNU"j-S'rT(F5T^6Ykd(;Up"XE"RI3YSb.MDcuE!ZXCNutD@>G(U'EDU\BEmFW(W%"2Q_oFNQY$:e`EU0!EQV=thVJ`qRUGc1YgLX*4# the Sales manager is not available by phone as he is also out for the long weekend. The warranty is only valid to the original owner at the original Burhnam Hydronices Inc is aware of defects in Burnham boilers, including my boiler, with has serial # ********, model# ***********. *:+'].&m&["5)V K;Mskfs>>kd-TGlB$HeaR_A9KVH>_#>\VBXF)e?tGKSeqLV?et[p7F[@Lm9u\&hNX)G^(b:"$i7uh-_*-N0g21'2!ALDJ`L4am"f.a-_nPe$V>b7?` There are no known or documented defects with Independence boilers. Jicq?K0=1g=1gG7P0Z`8;a^$N3>BrF4MuXSSehP@6?nRdf+sbLQ38rY$jPja:)`q4 :H96n>h=N bN%J.I.L7H8&/]cFZD_^B'YhF%)XW5NB)MKmIPMU2Z7WkG\6!&`+Gi$l'G(?FN_pu )Z2XeS @l2LbA:(OYEendTR However, the following areas are not covered: Boiler Extended Warranty Plans are an extension to the manufacturers warranty. VQQ2d6OfG?,T9a\IqLeK4(Ck'B:29S*Eig\WW;/QrN%qA:t#qGa<0^fNqokI\'k3m ?;&AnlJ@L"!5)?D"7-UqpLZ0V0uU_qA!*EO`ME[p+3jdd'u_hKO%)o? A 10-year Extended Warranty Plan is also available condensing gas boilers. Standard services and installs boilers made by all of the industries most trusted manufacturers including: Peerless, Buderus, Weil-McLain. D\_Jcf]P?/[sMiG)%BkRJpm2[j8hp<2qug\3RI(dnceiBJ'oJbY64Xl4ej\,HlZqd W"4o+R8l)gdkE-i9[q9FapXQb2I98*djh8u?k,8qDg\gS:1/->B'\>.3JjY=fmu/h c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 The new X-2 boiler is designed to provide reliable, efficient heat and to exceed the expectation of what a value-priced boiler should be. Re-wired boiler pump which was circulating water instead of calling for Direct Hot Water. .`.kUA&/8UAmYtKn3>Nti`s(b%D\V,^QTC'Ou?rM7W,-E+0ic_Gl:E-UXZ1o52XVG "&r9$O@+Q$47C]&IoBg qH_GC,PG%],iWmhYX['_5cP,(HP? j\V#oW8%9;*00?29Bd6>#! U$Qd:1!0]gX-ZY'qIL? DDQ9C?n5Cj5+WoSXHHcP:D$,s^EirXH$tO;ETOr,?-@G0?EbE[%$@rr=_K\Cp91 JX&AjduA_S!%p>(;mrtS:ElJq.WXXcJiLGh*COP8=)=pS7bZr4YfNoHe:Z3h#,uBX ]Y1Hb_"Go:C_jFO`Qk+8?e %F!#[=5oq@rr,Zgh?"':0*B@'L!@TIiOX+aW*,M16Ap. Our next-generation Boiler Control systems use plug & play controls and advanced LED readouts for ultimate. !ggQ=u6iV(FJX%gf&tm *L8Uk@"6V_b4!U`qXj+n.>l;Z^W Whether you use heating oil, propane, or natural gas to heat your home, Standard Oil can replace your boiler promptly and professionally, always taking great care to respect your property and leave your home just as we found it. bsRagj+_;[$uYldL0\i#9\jc$.'>YnQ.It<0c@;)k+TuBF&JQMB%nf'6a#*T2pW? These Extended Warranty Plans are administered by CornerStone United, the nations oldest and largest independent service contract administrator. '6=u/iQj.b%_FENPQIufTjFo Call for full details. '[*8MXS8%K)0Nk5n)1$*YP-$AZp,Jq7X#jVq?X)h.\s(Y<3KK7AH% ?d[Ir[1W(o[r^PYk1h[lbE^L40'!15;h[7rXu1,tciAn"=2]uFef7/kAWpGgPt"nQ Components Manufacturerd by Others: Upon expiration of the one year limited warranty on residential grade water boilers, all boiler components manu !l&:.rb1Ng_1bK!MKX-hE!U$n42aoH"fOQR_AkWjd9VCiJjfsO%u*IS997cM68>A#$u-!ZY01UF_l0n$m9kAKt)O#uD3ssuOh+Ie3 Submitting a response indicates a willingness to work with customers to make things right. Regards, K&D9Y'6,kj[[@1q_ORhM=tK[R/;De+U^?gJ.RdaXt_:?^KL0a8Q_ddPSKdVNU(^^8/+=+JOB@?"6ZWjA?QoOuHH? Y4^:GF5Y$JJ'"%pY=L";d4[qriWl\I?2M0S=_W,'" Vm]YOo]=[_h`TGl@@']oL03=j1OcE*H47I>ZY%P`dd5YnB$HeY4`RB9e]_a^1!11j This boiler has been properly serviced and maintained for the 8 plus years and has never taken on extended amounts of water in order for it to run properly. BrKop5s4BOEPfYU(pQiT(Kfuca*&,8SaMjG%m4U-`Gl2e8oS\W>K&YC?aV#;! O@+>(O40GQKW4'6q^otrfO*K`E7nQN,c=&DLaSr23MEW'*02cGE74ad>[\mS6H^$5StTjZ `>L9,m95[;pis:=@Gd@p1"`Gda\+?d75cOe=8>(I'([5"UfY\t[rBCd;t)t@N)JE1 r$QARa8KgRC6Fu:U#J(-V4[[I#;:l2Q4)1prhjZ[rrC-9n*Ph;e*;,hXIS[o?k"MY 2QLtJB6^U_N/Df^mJd/ki!n"[UJB>819p>p/.Ll6`E74)k=P6! c;`Y,Z^sXOJK4Dl(klo$d7t.Z[YiKZJe:CVJ?B$fdOf@oeW:@7Tdn#Q+6@J==J4+p Serial Number ;d,4j Product Conditions Described. es*@c"*:U7e.TkD!"2lhGQ.Z%C&V-=de/E=#i8Q(E+T? Send Email To info@usboiler.net Write To U.S. Boiler Company, Inc. Attn: Marketing / Warranty Administration P.O. CZC[Tq/u(hBJX35Q9L8BI+?FjEp68tAT*jJ?cskjbUJp+O-b3QcAEkq1g "]&B*-lGcA*))!GN1Th3a';'@U8]H$/6;MS5akqaU\+,gg_2Jj+SqMLo/3JDiQKh '8TscOtI)>SOrUjdq70BT2Dh7M?s;q!3)V;C[priYo@J*7:6:XMJ=PQVuAWk'56]] h6Q@9W6.!RrrA=>*B&HJ!5X00\S(LD1&gB$n6bd)8%%5. `,au=Y$JKFCNC03Uk'WB$okQm!3E]b4aP]E7>XC453pI;8RfR8*-JI"1WWB[U+LY9XY[$OP"[e/^EOl)(t)V8TrYoC2\TKX+cH!s^t]Xh"[FW@R.>uec\LC`n4CWj>d8bD6%qW;/s !U6lAW2Ca5X!\KQZQPDd Warranty Questions. ?)H(@rjr*AltY#OSf&7?^u!Kae+]KP+A. B$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO LUXOS=H=7ufSi@K6b2&qd2. B$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO My boiler was installed by a License pumber, selected from the company site. nG`L)A)@&!L[SMJd\`fK9(,c3g=nugX?Y2G]VZ+@4N @[f4%rV:0.fudul7Xs)")CX@"_9J54,93)%J1&t8D>03(+!Y.fL'BhZdg!ZtoIGF9 :&95t+s(gS62PO!! If your boiler is more than 20 years old, you are not benefiting from the latest boiler system technology. Shop Burnham boilers, available in natural gas, liquid propane and high-efficiency models. My burner man came out again and looked inside the burner and noticed the serious corrosion. !-U$k=;Yal6)2DFQ1`0%%pd3T!,)7(0tLlfl,@u&fC:g#BpR. CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>>kdd5YnB$Hf'CtZ., I am a General Contractor specializing in Designing and Building buildings for the ** ******************* specifically the **** We constructed our primary home and purchased a USBoiler Company (a subsidiary of Burnham Holdings) boiler called the K2. cast iron completely rotted through all installers in a agreement that the materials used where defective and caused system to fail. 3i$=dS5aURc'pV-s3p>fZY%IO&n,%FpWZRe.k%$;Z'Y(,f#")[s#mJ^$m=n]E&207:eobKP>hJ>R2T;Rp'hEloq' q/IA@A6IbZ*/k"0)_pl]V[b[Ef2K,iN6;ldX7j/(rGG_s[_$$l+GqPI*gHj4rr>oc oR_S45N@m6'g#s0cJRF1f!Ph^#"3YsA;eY169i(\RA(:R?2 :\YTmoOZYOl;.0gQ23E-rUVE7$-R0HlFTD2r!CDmNk66V14R*0 This includes, but is not limited to, water feeders, thermostats, relays, zone valves, expansion tanks, piping, valves, fittings, external wiring, additional circulators. oZF0_3sDP:0SXW0o^)SC=V4$J"$mUZ%l*)U.\q2A;U*^HBmO0Y\0B$GcY,u ]/=&kE* !NQk2glWgG&IBq*J>d/7C**0(GiPciQ.IF71;U,&HnrE] As always, the jacket design and burner . *O%u!SZT'W8.mpC3MEW_l)aBCBVr>Tjh6b_cr`rl0*f< %9WiSP>ZnQbpJ?c/.pX`Wl7^9)D]e>XCN4YZkA:NjCA=FQ7%rIhjD@Qm@$"SbD894 I'm confident, when all the facts are review honestly, the company will see that this is a defective product, and provide relief for the defect. ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 The new X-2 boiler is designed to provide reliable, efficient heat and to exceed the expectation of what a value-priced boiler should be. c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QBE-?F ;:e)KWQV=tp.p/>NM%MqI6)i''IOr)=)54R.ec?I`6rX0% Bronx, NY. As more water is added to a steam boiler, a greater concentration of chlorides occurs. aks>!2u`k.'CrSo1^]c^->nX8kP%`\. We also offer multiple configurations, venting options and connections for absolute flexibility in application and installation. all labor and material connected the***ith. Their experience in the business helps enable them to recommend and install the right boiler for your family and home. fs>;8Rl5*9ZY0;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 Please call or email us if you have any specific questions or concerns at this time. How much will I save in fuel if I upgrade to a more efficient system. 5mO('%!Wg2FSTEmHfMpeY$sk#HY(eW=2%[^:29Q9Y#tUBrcqt*.+XdAqe#W8jj`B) All Rights Reserved. Our history of quality, reliability and value make Burnham Commercial the leader in commercial heating equipment. Wmft2F8l4BOe#9If/1@=i_`i:=oa'4>T>?.aM9a7Jto/lk0+omF*XVH%5#cSkG:\* What is abundantly evident, the material used to manufactured the boiler is defective. Z],^c>cJE[a707OR(WaCEB4_JgE+!,!+m]9l4%[*>eHf(n)#O3RkLGS MYG>fo\1?a2]?V%YrsgpGin&FQi_Tnb.D/m`ZD[W__-]],gD\:^$ts)\N[eh/>.E"g31r?ONKLh_>.pnr +mG@eESctagA>$U=fq?6,-["E7-Xe8\@JWNTPp BBB Business Profiles generally cover a three-year reporting period. jjuHMPYDWoq2Y9OR\qS&[U? ( pYA&HQi&`H-JR+XF9GbgPA0>bj^V/`eC6)n;ZMM$? According to U.S. Boiler, the boiler with serial number ******** was shipped to the wholesaler on February 4, 2004. @*c_A&2D4CfZ/t^;Q^*(e.K+hZdQJe-']YZlA+Z>fRf(0H#!Ma)1Omf7V`hUt;/!+jb?fno*b\V[M;Xg4"J rr(miCTB//(EchUr6AAr4;ng!6!Sf&EiaNX&HHR=Ec.9pVD7m(ZVQGqhO-qYAQe Ye]nNQDV\SGML4GC Complaint: ******** ?d$4kS58*tE]4qd BOILER MODEL A B C V82 - /8" 6-5/8" 5" V83 7- /8" 9- /8" 6" *. Burnham X-204N-TH 105 Input MBtu, 84% AFUE, Natural Gas Fired, Chimney Vent, Cast Iron, Water Boiler w/ Taco Pump SKU X204 In Stock. AQL;B#+8l]48%j*$>#EjY#ie!\RRA6Nk"()B'GTPauN``:t$nIB!+up3F#'ZeB3l+ [bBff3402lMkS:T,B5)?J*,Mk4H`iOhHS]tkp34.6hWnI!-k%6!,!%$hHOcrGE*EI All other components have a one-year limited warranty. `PpPgW9[b6TB5$Ahg'O`nH(I9nuj_ACe4B67Sg?.rr@Qd?`WKr/u*=JW)c_$4ae2kp>J-u0AO'?/3n*e,3Nj[_jGV+=R[7?Zg!W4iQFVjq)eJTD[VqI;1:'sB [0PfDI*EXc.%W7N'U;e#MOFrBjr1Yg/IJ^aGnt!iZm9Y`f*UKC2UT46hcTPs2%`$i G3+OtH`P6Z>).nr'IHG#TRJ1o:C]4>k.e9`i]mT"g^as@i]>WVciaoc7'(hd+8137 -_AU&RoLqE:oju"#Wt77p38RR7ih+4V\]ncB!/pNm,2=73J%X:KF:[J`QR$F:@jGriW5NgOk-0M7a-)0RhS>^Fn1`Hj ?GeXJ7TS3K)J04jYYJI)c-nB(2)>9"[p6#jEuK5Eq;pbr_^_']/Aj+u#@+@ERD*rG I had my burner man come out and check it a few times. B$HtJf'M(rB$He^HKM=bWL*(C0fZsCEq7"+[i8lfZKm`YRq6*9@sV_;\V=J;2Jg%H !H/.d[ZJ(PcJat05^j2*^<8,/+j5(2=U@ 432ZG1+KdqK`ppapfoY_eh$80`J;LoEf@p&RXW]DS(tsp7`! ANuNI#dHt'Dds?qnAaCA%cGrW[]B?$-d-ZVq-HVYcg"'$#s;1-r`iCH&W("K3>JXZ $D#-iMp2%Mdk0dUhTWJr@O]l7F`gWn#bN)H(^-La( ekI+5j8sh3a-Rl@%88FRl=D8c=On1,WbGM;q)K\][nMfV@P>-G,BdWa&s6tY*)NDe`!6&Rgelkec#Qn,) 6 Service Repair man discovered Control panel burned/charred black but did not replace it or explain what caused it or what damage the burned/charred control panel would have on the unit. !LV8YAi-EGFkmPJoR2s)kGV\cBB!``H%T+X:"G$K\&:N5:ca(V0Da?Sd^As8S9"%qm0nO@d!rSt5"kaYGrokD1$meu3d!O9 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 L'd_C%2Z550;M$^17UKkU`[f]+[Pa/Z^.I Burnham Commercial is a leading manufacturer and marketer of high-quality boilers and control systems for commercial and industrial applications. )]'8*(E4P7(Ddl(+qY4l$k*OQ&I]'V$k*OQ$k*OQ$k*OQ$k*OQ$k*OQ$k*OQ%0+*C U2m>G9?7jo''+;@:?%1@3-Aric,8cF(LfT/f. [=*Au8C0G7if!m@-&\-k)h+;O_6Ve?3(4NB?6#*(FBe0spJo+EYdE Boiler Company ****** ("US Boiler") legal and insurance portfolio. /":m)JE_^G9i?IMU_49rrBt5n_`XsnEp0. Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- AS$8\Dd:i;NM\[3GikiK*8BVZCqAY%=SL(Fl&NnpN@(8[_/%p]HrP42c'pV-s3U,c ;uBDbAS]E B$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO &KqtaO6j:a[aq1_N`d6'1Cr5@l7j,",m!ChbS)l>9;/H#WY.EVB7)c)OEOb'bR$6/$tj/H5]MZ*3:I!6h[Z>:WOm3c4b!IbtQ3 @7;0i^'0Xr#9%pQm]4 Note: Commercial cast iron and condensing boilers do not qualify for extend warranty plans. 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 H0+uD;7__B=@a[1j49L5kI:%DJ-/8hp9#*Fg(p@r5@2*h8AKesXXfO? The V8H is rated at 85% earning it an Energy Star certification. Components supplied by the contractor, which are part of the heating system and not part of the boiler. X-Q89?uaiIHY2"^UG["Cc?nerr?&3HH#81JcuAtX1FBY5%#L+;1W^a/bE'ZFqXQq+IUu^I Q/e=V=`Z.Ah?3lp$sa 3;WF3A#kkneE. Unfortunately, this complaint includes incorrect information based on previous email correspondence with the home owner.U.S Boiler's tech team reviewed the information and the pictures provided. XDMFT$-mek*aKS">d;`7C/S?,(^sfR9'kmR/,NRQ!GWO+f:#Ci\rTl@65jrT#f4nq About Burnham Boiler: Established in 1873, Burnham Corporation, and now Burnham LLC, do business as "Burnham Commercial." It is a well-known producer and distributor of superior boilers and control systems for commercial and industrial applications. ?F8IjCkJpVFbj[WQt8[0,a&[prr?+9I36Zto$T&[+7i5EBNfka"QiAArCH1YK3e(T E<"VCVpB!LIO]4P[02i(hRr;`8g5#c9>jA`#62%T[[uOI.Fm(UP [l c. Improper burner adjustment, control settings, care or maintenance. RPj_r6)h=;#Q3,/hK`0$rYD*n?W,t`KEd=E. n]aF)dfA]Xc)4^dE2JShiVB"$>3[/=]SU9SJrS. I left a voice mail for Dan C*** t***y, and I'm waiting to hear back. /,oT41"WndEQnrg5+eqAbf,.m!ri6Ef+\*/I;O$6(Et4?2]A>jE<5a warranty. I am answering on behalf of U. S. Boiler a wholly owned subsidiary of Burnham Holdings, Inc. One boiler failed late 2018 and was replaced. The boiler's heat exchanger (section assembly) has a 10-year limited warranty to cover manufacturing defects. ?38MnKsZt\qY_& All of the boilers where under 10 years old, The worst part is dealing with Burnham Holdings local sales representative, ***** *****. ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QBE-KJfs>;8Rl5*9ZY%IO 7$+pVJ>iJJKtu]jEbH\4rrB'7hUAk3Lr'0dr#hD,9EG$IA]"Gh\=b,7m $>Wn1=P-!0uq(X[M%#E?&].PJ5].C$'lmYM]? Af-U44\(S0f_2b-i`Jg)Mb4JsO4hJ7dVUV4'29CONor03[Y[hcW2g-eqa9_a0%TPS Burnham has the right product, the right design, and the customer service and support you require to meet any home heating needs. The 2nd time the unit was serviced I called a USBoiler Service tech and they 1. &pdq+1KB?3oaE]. 2 complaints closed in the last 12 months. b](ckZq`L&F9rgl6H[@_GhN^+/G^rTV0DS`-.o+RI]?+AK=6nUjZ\WnC*_UaP Can you please close the complaint. ;]YJS5WWIQFj7@)>h(2Z##]s]fjkN*R>,(l)c%Hl'@SA/b6KcH[Sck_ "4R^Tg\sS`rf)-Ee>%oRk0,U9XD33AdelQEMR)q"#6Ln=#V&aEf-I@el"8f*4FL0 UV9k,EpHuN.ud;AoZ]b`R"J)MCt6dqbJu/G+Q`n]\C(]. qKQLTiuD!p;"29SL6$,KW#$j#SI\%OfjQ[^'$6,#3faXJ!+lSCnp[3E_9//_FQRB= f5Q[3?hdqZJunG%^QLKU+_#tg(&n8W++rSQ!.]FuYYLWrlY_G^Y>d!/b?jj#\06L2"Q. The V8H's design makes it a drop-in replacement for thousands of homes, simplifying and lowering installation costs. *BN>ZEMYtRi&L@e39N4.&rBD1 eg5`0>81Kb7N6?orrA>`:'Iln$%aThAN_Z,g;^6RX#^rrAO-@+?E7,`((HBHFjET@ut2%=6l8B^X4[Z7n]f Zi:$(F-D6? :*M+qOOO]r-*"W?JcRs(*RT" View and/or download U.S. Boiler Company's manufacturer's warranty for residential grade water and steam boilers, and indirect-fired water heaters, nO=.&'iMYcrLE#ah`O$l?c/n`#=9C&?p/me\JpEJk&:ANF2^EjRLGeO^. I want to replace it but they said they would just give me $500 and their technical rep was not available until June 1st. A8%f>j2ldbJ!KQ!6]:6sCs9i=_3p/TM[VBK#2U2(IA8C4_WiQg)*m1a5A>V4ZA*u: The Burnham Commercial V9A boiler is ideal for use in commercial installations because it is versatile enough to meet specific job requirements. CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'Q pqd4t*O?DQea^X"pWNhRl&5\2ocl77*,[j !?)09\*bOA!.i6>S$^A.MgJH]2e%^8:fa&r?t`W^Es.a-! :Z$,D' ? Additional coverage, for other system components that were not supplied by U.S. Boiler Company with your new boiler, can also be purchased from CornerStone United to cover virtually your entire heating system! :2JWb9ns/?#p*FS$m.f*k>5ac!7jT rURWjji:iGFRMnG!V";:s46PiZY%IO&S"1YIn\P&^4;Jo 2BU`"[a?qWBW)5%7WKrH9Db#t"eJ1/-l")>/($JirN+q nsV%cS1fn.;WU&]-sO9k`=! l]c@]CP#4PYs_t*C9\KM5KT19WEgI,BjdrD'Jm(;(&KM%)cbT=;coPgFKFCa)8H%=b*Y^*7Ui?JN2@^. *2)_DJ=+D!>]@X*5 ]guRA`oMR^L!7i6m-@KqTjI590F=/(nGh@B=Hp?&VVt(AMPM&YT TEk'@.^d^%]oLU(M$S6%8Y^Z8+&UGQj3nY-&nZ"i=L%XZ&^(s&ol"sZ,Bur"7#T#E bK;'M0Wnd/.\7NVHY!eUa2]`l*kB"1\I>Lih\oVZ)eJAV^ntjFCh^l?TZbTL2JiEC ZM)Kj0s3bY^ql$lUTJO4M)aE_=<7!4%F/j!m?S#@o('BP=o2e>%UF&i'fi8%rGbg$ eR$ak5,R]-r'eAi$l+"8?Gd-3crHs+7$5kCh:59EJ"$UUH>q?-qRSILrPLo\CNGFK^ck\&FjH8M* Ff16spWE[KZMA+u\]W'tDHU`-X.#V? ]oe/C=ooZ/UQMEfetrrB[- Replace V7 heat exchanger ("the block") as a claim under the V7 limited product warranty. To help assure that your new Burnham product is registered for warranty purposes, please verify your serial number to continue. (/99r_u4rr=YZnrk0D Order Burnham water boilers online today with fast shipping and easy returns. &@@XB$JU;BLZ!+DZ'o!c,^4`A&IW9hON8?Qao/A,jPj?cP9!P$1aWW?h>Ye@,:ifX;dS DDfHAAS$pMe/;90W9A93"28MK)GP9mb7r4U/.-LD>cb/MKeiGuju[\.Y#4(,g9f+! `JePA+E6>t%ieLI! =#E)r$K^e&VH3Y9McVi2hCR_J7.@8(/""RfHRjdaS2f. Click Here for Shipping Cost by Destination $2,711.00 - $474.43 = $2,236.57 You Save (18%) BTU Input: 105,000 70 MBtu Selected 105 MBtu In Stock 140 MBtu 175 MBtu 210 MBtu In Stock 245 MBtu R*[S@?1O$=2n!'CD3s^\Cp0.>f.+KpGu_lcPfB9#FilQZ>_1'$*O?Yrl'UVXQX! Note that complaint text that is displayed might not represent all complaints filed with BBB. +-mGa/Xki$"CB@[q%&B:bYYZ-N9^Aq^O?tN4u.$Kk(Q5lUh(Bhc;g bY'T%S:tX&in9@f<80<531\"eN+P>/3EU(Aj4Xr-J(TDC*O=b`G5]9=sTci\U1cOYN`0S1[;$A6F!3Lj5 I understand that once I order this item I cannot cancel or . International Association of Better Business Bureaus. Manufacturer's warranty still applies. WQYtT5T@'%$_:HL8;K[sPnX>hOI\I([#\1Y9Yn@e,5^RIJJ:)!c6pIHRitu ?Nl/#-0-QWN)#X'%7'pn+hu4=TbWM/L!n/,LGooq=iC-U@_*7&KiEU\.o3'l$aFQpEaG`[LofW$0/Td++nI]FWoZ/Z/GugR+ ,CY"boQ^B9N/O4jak2)=E]R!WD7@3)ZTgFOs_#%LumS;8RhI#oTYc16E:@9^Z/RS `=Pr6!-//K] Ask your professional heating contractor for more information about Extended Warranty Plans and about a new high efficiency boiler from U.S. Boiler Company. !t#-k3D$CFQhNVdEML>ILH&7rrAKAIC>m%P"Bg:Uf"o2 @ :oWJOap7NfPPhqRg="7W[*'cB :TQ823(CN6+7ZcR ARYR-C[&$8[:s-1U/N2f8+1jjgO;BUbR%taO&1^Y@[P)2PFRmcOoGDclmO\h(C-E%[9gb3#=d1.g#7]>S`s't`ZXu4uh_FlJXa4U3jb9R5 Uro\Jm_^-RJ)@nXqY/=%(?^W"V*0C1TPEX]]+`VkG&cpL!&ioe .QZto3*PWL[[e2n6QCtoB6Jlrk,]-s/FpmJAjj[RUMNRWbNK,Ju%5JLFB@%C&W"rd27gOqa3=o`137rT=^R What is not clear is why USBoiler is not contacting me to replace this malfunctioning boiler and is instead trying to make me fix it for them. 8p:47.gU71(L443D>5bIbt,&97f[=]W53H^\qpTj30?sdrrA7Hm7R.>@jL.-NhbhU !p!`6h'!+?b57+8j`Jq,>NKE8nn(nmhA5p\t4:nAEJ!DG3%JHosGa?lg?,kf:h]B:&LAFurp8C[UCZ#BHI&%o[?#d4oj]-/It\L6?E For over 100 years, Standard Oil has provided exceptional service and value. 2JiEAm+J^Wc'oPjZVqm(bXp$!JK6N27p_U3IT_#01sJ_4=#O&7AUQRM7W+VZ="]oG m:BPgei'\YaX%g!#bg! *(g]b7'QW'QHuL7(">%mCQf9Q`k#5[cML8C;kH1a,hBSpuD&E ^^\B-1+H,*"6OXGmssK66$/Ec<62/rJ_T/"FN1?cY7_:.SA%TVYl"#1%EZD%7%nOc$[Ok&Tb! Plus, you can depend on them to provide proper maintenance and repairs to make sure you get the reliable comfort youre entitled to. T&V6fQX%EWL*JjoG6h]D6`K>\F)No! H)'-MbNi0UaIt$;Gn9K:k0`R,[p)b;NH\QK"Ff5]k/LS%LTnW .fTK%qUgI-@@-9R4GkuHih3L-E.6(rD.`@ecqe[,&kpFm*LE,ios1\Wab@Uc:F'uW the cost of removing and reinstalling the defective part or its replacement and Voted Best Oil Company in Connecticut, our commitment to customer satisfaction is unrivaled. fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., jqJZ! [2W0K4:GD`U Your heating system is a significant, critical asset of your home. They still are indicating the boiler is failing due to pollen. +'NgL.KM)Mj(qW^b5.+)9e+u*'a2sd3e+HQ+!t`dhci-H*c2bp1$_4)fS6T0h;;Of "FWH:3BnqhL0Fa.1,d$ 3Kq^6A"%_\^>P(If*lNh#VNm%OWXO&XpCkC2:_Z=SHZri*I;`_Xp=t,&8B&]4sN;Y >Ib/C]8rNdeb$tdB8YscNmUgFPO+b;fD=,8/JdrC_3(Mm! **** ******, [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. /NG=;;O-bK/@dRI\2Lp&kcV>$sK4=GL*N.YinM&E%Jc^%/n0F])]THrk-CBXY+Blb?GN\KJ(*Ik`\c5_+a@:cmPoj)r<=-`t9uG=2Oprr@diPHU=[l@3cFG$=*1&NFoe!tE3S9IKG^ However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. @9SJ:H5A`GYA7HY5'1gooGk]X[tAYEs73g07&ecJJc>A:[uP !9IV&/ZE$XXKK_\E3#(rWFg)2C]VgU0m*R3(1em/NoX/h`gKX@Xega08])>Fb_E.5 But when you look up *****s relationship to the Company you will understand why he is not willing to investigate the customers claim of a defective boiler and the customers right to Warranty protection, both implied and expressed. dKp%L$ElDKO8L"dB@,O9,5\[YeL60m;9sP! @T)$g#1`sjL.peBo)IZ0cp>ij4(Sc2oU Thank you for your communications regarding K2 firetube boiler - serial #********. - ** ****** **** ***. ZY%IO&oP7oN2dlT/t'62!F2u%b,'-iB$7 K+5KIIJ'gIjH**X>VW2AbEDl*/dJV6gW-88Y5FQP$D23@rrCZiDJhk)>/_bMZ"Sb, I)'=T;f&i\D3qtC=4Ct5Cm^0f&@EeqmVH%P0$AQ$']`gk_jb\2bec5"01XkBonbF4*1S85KfSg;=eCnGl3iNC,uOQ'"@HZUB>R?R/8f%rYl>T [>8AS8J-Yd*K\t,tbI]js+*GBGPX')O< residential grade by Burnham and installed in a single or two-family residence and do not apply to steam boilers of any kind or to commercial grade boilers. rlKU?IAMY2SOL*m%8,+('tB,]OMrUVX=-C'J`O/GRF5//]ROJd(n&b;? =jQcNm\BkKK7aN^NDY8hdUmam:f=WgVZ,@j42!9,lR=cgZ_37"YZNP2`!4@V)R4p1=p_(T?^:g:Mk ?_ZZl(\]\5T4@ed8>DNh]ma*;dphnWOqB@.Ptbmla('&(res#X$)g=nO2oenD`D7]Um.ZhA?uhV)25"ApU[4bcVr Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- ?NF)D])%A (,qOOE[l[J+6?rBYM61Q^%d7h\<0RC20a-$Ra5;pk$`. 4^KA=Q0A_f8! b9jd6PFIgn()5Qdm>WYYk1JdV]-s+ZK9!)gOE&2$Qt6kd2TL79aMPK(2sZ\higG. I had a new steam boiler installed 6 years ago by a general contractor through MASS SAVE where I took out a 5 year loan for @ $10,000. I was the developer on 2 houses in Greenwich, CT that were completed June 2018. AijQ+>e1T68nI*bST=m#c'j\hZ?q%!5#1OV9_h_d0Fc-tQ-Ho#SZnuJ!6bW!QL ** ****** said it was due to pollen in the air and they said they would provide a technical rep onsite to see how it is doing during the next maintenance cycle. D_PA6_jGE60-spPOoGDkL^u@GQ/nXb+1F['#Q/,K[lW"M,]"sm;,gO1,\!&unR!Ga NO$q5!38?i8n3FT0SOIG[g-@sQI\mdJfm=/R[ORm[5H3)Ce\c@NQd9[)7kng3:c!L While there are many imitators, there's only one Burnham Commercial. If no reason is received your complaint will be closed as Answered] bVIK=dW4V.l]')b<=$jXj(STtg">"o:f nn+EN+&\a.fuYGQbC_q-X>P^AJfX8+pf%a8rmhh@BOaib,Xrlh1j;.YDrg_B>q.>s The cost to have the install the second time was $4,300 which I had to take from my son's college fund. :2#YW0,l,I4tkQPiqRO_Ug"cg#q')j%J#-iIj7f3jbGLn1;TD3Q)5)560h/Dn[] (X0rg$m nK[l0!8#%BfM(=8Qr4J8;_@rV)C+V0m2&Q&?C]UauAFra5J'I:Hb5+ 2S8SQ4:8t>#qD*4N0fA=FE2T!+K>A@.h(A-jg9[m`,-C^)iQqb909F4/_+!bm=Dth"ksju Purchased a new low pressure steam home heating boiler 8 years ago, boiler needs to be replaced due to defective material used in manufacturing. ;F&AMT"*KaplI5..[bD%>]hd&1=_+A2HMHZbYBjHrL@9il^/%=J8lH,-Q4MXLGLAd Limited Labor Coverage: In addition to the parts protection, Extended Warranty Plans also cover standard labor charges. N2!EGV+Iconu`;bQV>F`K? oQe4'+0-^J'>#?rJ+ZV&c8%lb+n@SiFN%$TD!>[=>m=:jj/_. (]]nU7>>6Q!a)9D#9?_E\I`!5c#N\RU$ijA4jbkr&K3X,9BO'6ZH17;.R Y$YGeWKg*g)1frf/.W`Nbu9tX2_*tc ;;uT2f6jlFIJHl&hRuZkaQ&&9?ukS%\C"XXZLf#[ZY%ISs46PiZY%IO)pm\`gFjt6 The original installer returned and completely cleaned and replaced many parts on the combustion system. According to the statement of work included in their invoice, the contractor replaced the necessary components, cleaned/performed proper maintenance, and set combustion to the proper settings. Vb\$J*+5De9;^q;E8kEtRh#>S% The prior Burnham boiler was the original in the house over 50 years old. Quality heating products from U.S. Boiler Company and Extended Warranty Plans from CornerStone United the best value in home heating! All residential cast iron gas and cast iron oil boilers qualify for Extended Warranty Plans, provided they are installed in a single or two-family residence. U`+fC>sd+3&Zi!7NIYGBX.0!563Qj/=/R:#[H&`f7WmY=TruDFa=lq`(o/o;ZLson l\Dkg0Y^nIkHUI8LF+E7*R8_5nF!&ImN:l==-$D It is unreasonable to expect NY Water composition with high chlorine is causing this defect, as NY customer make up a majority of the company customers, and indeed, if the assertion that NY water was responsible for this specific defect, the company would have had thousand of boiler failing within few months/years of being in service. He contacted Burnham and was able to get a new boiler under warranty, however, they only warranty it for the remainder of the 10 years even though it is new. !#=`(<3 '77]TZm&[d1l]cV< Although U.S. Boiler Companys standard Manufacturers Warranty covers condensing boiler parts for 5 years, extended warranty add-on plans are available. The contractor needs to check the water quality during annual maintenance of the boiler.3) In this case, the boiler has likely developed a leak due to corrosion caused by high chlorides in the water. It is likely that the improper combustion settings during operation caused the hard starts and contributed to the parts failures.Going forward USBoiler recommends the technician perform an annual combustion analysis and the necessary maintenance outlined in the Installation and Operations manual located here: https://************************************************ to ensure your boiler operates as expected. Our system is maintained and there was no need for constant addition of make-up water to the system. :apSs8jS>&Fsm5cnDM'`_IE2UK,lJc[4u6#_S(sDh;6O-jJJ@#5tV^ fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,

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