However, if youve been struggling to find home gym equipment, you are not alone: A fitness store in Houston reported selling a six to eight month supply of free weights in just a week, while other stores have reported increases in sales volume. And since social distancing became the norm throughout the country, the American end has been hit just as hard. If you have any additional questions or concerns, please reach out to our Customer Support team at orders@repfitness.com. Naturally, I got nervous.. especially considering I was ordering right around Christmas. I did send an e-mail to customer service after about a week and got quick, courteous reply saying order would ship shortly..which it did. Across Walmart and Amazon, weights like dumbbells and kettlebells are out of stock, often with backorder dates pushed far into the unknown or without a reorder date. . (They say "standard" on them.) They lied abut that too. Between the PR-1000 to the PR-5000 series, they have something to offer everybody. This has to be the WORST order I hav EVER done in my life!!!! They arent made with high-quality steel for the most part, and they also have spotty welds, which are dangerous. Bought a Rep Fitness bench. They certainly do have great foundries in China, but the reality is, the bulk of their production is not done by people who are paid living wages, and the work isnt always done in environmentally friendly ways., A lot of large American buyers say they care about everything, but at the end of the day, all they want to know is piece price.. They responded in less than a day, saying that a new pair of collars was already on the way, and thanks for the suggestion. If a company in the USA imports and sells a product with substandard quality, theyareultimately the ones at fault, not the factory in China. This past year has been hard for everybody, including gym equipment companies selling out like crazy and always being out of stock. Rogue prides itself on manufacturing and selling American-made goods, but the company's kettlebells are normally manufactured overseas. Rep Fitness PR-5000 takes home the 2022 Favorite Rack Award for r Ordering is an absolute pain in the ass and there are always issues. "These huge companies are turning to a little mom and pop-type shop like us to get this product made because theres no one else left in the U.S. who can do it., A one-piece cast-iron kettlebell design emerged as the clear alternative model, and the gym owner enlisted nearby Cumberland to make it. If our customers are telling us they want the option to have locally made products and are willing to pay a premium for that, we will listenand potentially offer a linecatering to those customers. However, they are still shipping other items, including large and bulky ones like gym equipment, but delivery time will be delayed, with delivery times for many items stretching into late April or May. (The foundry does most of its business making machine parts.) FAQ | REP Fitness | Home Gym Equipment I ONLY RECEIVED PART OF MY ORDER. Happy lifting! I do read all of the questions even if I don't have time to answer, so your feedback is really appreciated and we will use it to keep coming out with products you all will enjoy! I PREFER TO SUPPORT AMERICAN COMPANIES AND JOBS. Since then, however, companies like Rogue have completely retooled their manufacturing and supply chain to deal with the massive demand while dancing around COVID-19s other challenges. Also included is a bribe to one lucky winner of either an AB-5000 or AB-5100 in choice of colors between metallic black, metallic silver, hammertone red, or hammertone blue. I have included pictures and a video of the issue at the bottom of this post. When it comes to dumbbells, REP has three distinct offerings, each of which has pros and cons relative to each other. Their lack of communication protocols and apparent disregard for caring bout their customers is totally evident by the fact their CSR hours are only open for 3 days a week 4 hour each . Upon receiving your replacement brackets, reattach your straps and get back to benching and squatting! Access additional exclusive interviews, analyses, and stories with an Rx membership. In particular its barbells, weights and cardio equipment in hot demand. Have ordered over 4k worth of items. -If you are using a PFM Discount Code, you will not be able to redeem your points at checkout. As you can see, even though this individual didnt even request it, they still replaced the collars with no questions asked. These huge companies are turning to a little mom and pop-type shop like us to get this product made because theres no one else left in the U.S. who can do it, Lucchetti says. Company was kind enough to offer a discount and pound of chalk with a replacement barbell as the item i ordered was out of stock. They had them in stock at a very reasonable price. They lied abut that too. Visit the order confirmation page by clicking the link in your order confirmation email. And the good news is in a time of economic uncertainty they still need more! Our goal is to produce the highest quality productswe can at a price that sets us apart as a value leader. BUT I SAW XYZ PRODUCT FROM ABC COMPANY THAT LOOKS REALLY SIMILAR TO YOURS. Very unprofessional!!! Kettlebells were a lifeline. When you pay for a product from us,the majorityofthe purchase priceis going to supportour company, and the minority is going towards manufacturing costs. If you want the best gym equipment at the best value, you should absolutely go with Rep Fitness. So definitely check them out to see what theyre all about! Sign up to stay up-to-date on REP product launches, news and inventory. If you placed a preorder along with in-stock items, you will receive separate shipment confirmations for your preorder(s). At this time, we are not accepting pre-orders. A lot of the adjustable benches sold on Amazon have great prices. Since 1957, GQ has inspired men to look sharper and live smarter with its unparalleled coverage of style, culture, and beyond. Resistance Bands Set for Men & Women, Exercise Bands Workout Bands for Working Out, Body Stretching, Powerlifting, Resistance Training. This will first take you to your cart page to review. I tried calling their customer service, but only to get a reply that please create a new account. 99 . The Rep Omni Rack has to be in the conversation as one of the best options for many home gym owners looking for a premium and versatile rack option. For a daily digest of all things CrossFit. I was supposed to kick this off at 11am MST and I hate being late, but I've been busy making sure you all can get your goodies from Santa on time. **Update 4/6 @3pm PST: AirBike Elite orders made on or after April 6th have an additional shipping delay until June 5th. Finding well-made adjustable benches that arent overpriced isnt easy. Upon receiving your replacement brackets, reattach your straps and get back to benching and squatting!If you have any reason to believe that you purchased one of the products that is being recalled and you are not contacted by us by December 11, 2020, please contact us at orders@repfitness.com. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Ive been clear with them from the start that isnt something we can keep up with, Lucchetti says. Our PA showroom is now open! Now though, at any larger equipment company(including ours), your power rackor benchis no longerhand cut, hand welded,andhand painted. Hey guys, Ryan (co-owner) of Rep Fitness, here to answer your - reddit If thatideal location isthe USA, China, Mexico, France, or the Moon,well make it there. Their Belt Squat and Lat Pulldown/Cable Row attachments allow you to do belt squats if you have issues squatting with a bar on your back. We ordered a few of the cheaper olympic bars for our new gym along with some colored bumper plates, wall balls and some kettle bells. If you need to cancel, please email us at orders@repfitness.com immediately with "CANCEL" in the subject line and we will do our best to accommodate your request. . Usually it goes something like this, youre told things are in stock and order. Boyd hopes the sold-out kettlebell saga will open consumers eyes about the dismal state of manufacturing, amongst many other industries, in the U.S. and around the world. The coronavirus pandemic started injecting chaos into the eastern end of supply chains destined for the American consumer since the outbreak began in China in 2019. We here at REP take your safety seriously and we are working diligently to permanently correct this issue. So long as they continue what theyve been doing, I doubt that will change. Two, factories in China can make world class products. I'm tapped out and need to prep for our black friday sale next week. I didnt NEED the collars, so I hadnt even asked for a new one, and they went ahead and hooked me up. I just saw the news report that the [New England] Patriots sent a plane to get a million paper masks from China. Rep Fitness did more sales in one day than it normally does in a month. , which presents a potential safety hazard. At the same time, there are many stereotypicallow-qualityproducts made there. I will let Rouge know to send a thank you letter. Rep Fitness has a rack for basically any home gym. Using reps and sets to organize your workouts has many benefits. If you dont want to wait for Reps products, thats totally fine, and I get it. However, it can increase your risk of injury, and potentially worsen fatigue and muscle soreness. If you haven't received a shipping notification from us, please email orders@repfitness.com. WHERE IS THE REST OF IT? - Things that may cause a referral to fail: If the customer clicked on the referral link, but then made the purchase on a different IP address or user agent, the referring customer would not get the kickback. If you need a smaller rack footprint, you can make the rack smaller with closer crossmembers. Continue shopping. 3. Re-branding ismore common in cases of commodity products such as dumbbells and plates. They are also not accepting back orders on any out of stock items. Ethan Wolff-Mann is a writer at Yahoo Finance focusing on consumer issues, personal finance, retail, airlines, and more. Working at REP has been an awesome experience. Rogue, based in Columbus, Ohio, has spun up its production in the U.S. to try to alleviate the three-week wait times in shipping in early April as well as huge inventory squeezes. Vote with your dollars when you see behavior likethat andcontact our staff to let us know when you see this happen. We will definitely be returning for more stuff soon.Rep Fitness are our new favorite place :), Information provided by various external sources. Our mission is to provide high value fitness equipment with trust, expertise and innovation. The max amount of points that can be redeemed at checkout is 2,000 points for $100 Off. When you finally call to see whats up, you find out they were actually out of stock and youll receive them later on. This despite a Rep fitness representative on Reddit claiming quality control issues were over. At the end of the day, I dont care if I need to wait for a quality product, but Im not going to put in work every day for a small chance of buying a product that I can get elsewhere, especially when the leadership at this company clearly hasnt prioritized getting business from new customers. Include Out of Stock Back to top Get to Know Us . (Rogue is mercifully down to 5-7 days for its in stock items.). From Zoom raves to Instagram orgies, coronavirus isolation has meant a boom time for sex via screen. We have experienced growth like this before; it is just a different scale at this point, the company said. Suppose a company doesnt try to help their customers with any problems. Placed an order for multiple pieces of equipment totaling about $2k on Dec 22nd. We will be providing free replacement brackets as soon as possible to those customers affected by this recall. Amazon is sold out, but its third-party sellers have been listing weight products at serious markups.In New York City, things have come to the point in which Yahoo Finance anchor Zack Guzman has been in contact with a man who goes by Bowflex Mike who is selling two adjustable dumbbells for $260. https://www.cpsc.gov/Recalls/2021/Rep-Fitness-Recalls-Strap-Safety-Brackets-Due-to-Injury-Hazard-Recall-Alert. Another thing I forgot to mention is that their customer service is great I bought the FB-5000 when it was sold out, I sent them an email asking when they would be back in stock, and gave me an exact date of when they would be back in stock, but they also gave me an option to pre-order, so I wouldnt have to worry about them being sold out again, all I had to do was give them a call which is what I did. Theyre doing their best and working as hard as they can to get stuff in stock that people are desperately in need of. Keep your eyes peeled for the pre-order of AB-5000 and 5100 next week! With that level of automationnow typicalwith a modern factory,thedifferencein qualitytoday from even 5 years ago ishuge. Thats why I invested in them and can continue upgrading as I need to. The set of 260lb color bumper plates arrived quickly. Itdoesntmean were perfect, but werealways working towards that. They lied abut that too. Verification can help ensure real people write reviews about real companies. By and large, the ratio between in-stock and out-of-stock is stark. Turns out, very. 6 - REP Fitness trap bar. We will talk about the pieces of equipment I feel are important when considering a garage gym. That variation in qualityexists in fitness equipmenttoo. Don't bother even trying to order from them. Please allow up to 1 month from now. 2023 Trustpilot, Inc. All rights reserved. Rep Fitness Reviews | Read Customer Service Reviews of www.repfitness.com Ive heard stories of companies making a big deal out of something so cheap and trivial to replace. Sign up to stay up-to-date on REP product launches, news and inventory. Rogue TB-2 Trap Bar Review Best On The Market! Rep is always out of stock of everything! A number of configurations are possible. We could not be happier with the equipment we have received so far.it is top quality all around! All rights reserved. However, they provide better-priced products depending on what youre looking for. 3 - Best REP Fitness Olympic barbell - the Gladiator bar. Want to open a commercial gym? Operationally, it is a massive challenge to increase U.S. manufacturing output, said Rogue spokesperson Ashley Smith in an email. Customers Waiting Weeks or Months For At Home Gym Equipment $35.00 + FREE shipping. Also, the military discount is much appreciated. Since then, the 55-person company has largely been reorganized to turn away from professional gym gear and focus only on home exercise products. Receiving Birthday points isn't counted as activity on the account. We are expecting to receive these by, and they will then ship via UPS Ground, to arrive 3-5 days later. This includes setting up a home gym. As a precautionary measure, the company is asking all customers to immediately discontinue the use of the strap safeties. Anyone can write a Trustpilot review. We appreciate your patience as we work through providing additional AirBikes to the Assault Fitness community. Now, given the surge of purchases, there is scarcely a kettlebell to be found anywhere. Thank you for your patience and understanding. Check Out Rep Fitness:https://www.repfitness.com/#5f284196463a0In this video we are discussing why I chose Rep Fitness over Rogue Fitness for my garage gym equipment. WHY DON'T YOU MANUFACTURE MORE IN THE USA? But Rogue, in a moment of massive demand and with a supply chain in chaos, has turned to Rhode Island's Cumberland Foundry, a company with roughly 40 employees. 15% off all PES Products (my supplements) using code \"TRAVIS\" https://www.pescience.com/discount/travisSave Some Money On My Favorite Products! You may cancel your order prior to the order being processed. To revisit this article, visit My Profile, thenView saved stories. One fitness store in Houston reported selling eight months' supply of free weights in just a week, and Rep Fitness has a shared experience. In cooperation with the US Consumer Product Safety Commission. translation missing: en.sections.collection_template.product_count_simple . Those Instagram pictures it posted were from Cumberland, a tacit acknowledgment that, at least temporarily, the system has shifted: Rogue needs professionally crafted kettlebells wherever it can get them, even if it has to pay higher, American-sized wholesale prices than what they and other companies (including Rep Fitness) are getting overseas. Here are 8 tips for writing great reviews. The kettlebell is the most . Were a country that off-shored most of our heavy industry and manufacturing, and now look at what thats caused, he says. They give you the option of free local pick up from there shop. If you were feeling so inclined to exercise during the coronavirus confinement period, you might try to find weights online to order. Like everything else these days, itll take some extra work, but you should still be able to assemble a passable home gym. Rep Fitness is the real deal and will always be my go-to recommendation for the best value possible. Finally, we are always exploring opportunities to diversify our manufacturing base. But the problem arises as 21% of people shift to another store just to buy their favourite brand if the brand is out of stock from our retail store. Security Keys Are the Best Way to Protect Your Apple ID, Use a Can of Soup to Make a Lazy Chicken Pot Pie. This is awesome as keeping products in stock is something most companies have had issues with in 2020 and beyond. Earlier this year I purchased the FB-5000. REP FITNESS PR-1100 Power Rack - 700 lbs Rated Lifting Cage for Weight Training. The amount cannot span across several purchases. So while it does suck not being able to buy any equipment from them, theres not much we can do but be patient. If you have any issues receiving points from new orders (1/18/2022 and on), please contact us at orders@repfitness.com . If you placed a preorder along with in-stock items, you will receive . Thats more than double what theyd retail brand new in stores. One question that foundries have had is what happens when this is all over will some of the U.S. production go back to China? This is a solid reason to invest in them. EDIT 11/15/18 at 10:24AM MST Thanks for all of the questions guys! The main pieces that Im interested in are: These allow you to get a complete gym setup built right into your rack, which will allow for a variety of barbell, machine, and cable movement so you can train for any goal you might possibly have. Once this order makes it to a nearby distribution terminal, the Freight company will call you to set up a delivery appointment.- Please let us know ASAP if there is another phone number they can use to better contact you, if the one you place on file is not best. Someone will need to be at the delivery address to accept and sign for the shipment.- They will be unable to deliver this shipment if no one is home, so keep that in mind when setting up the appointmenttime/date.- It doesn't have to be you that's there--it can be a neighbor/friend/family member if you are not available--as long assomeone is at the delivery address at the time of delivery. This delivery can only be made Curbside.- They can take the pallet/s up your driveway, if requested (at the discretion of the driver), but due to liability reasons,they cannot take the pallet into your garage/home, or to another part of your property, and are not required to assist with assembly. The delivery will be made on a 60ft truck. They look simple, but kettlebells require a complicated, involved production process. Bought a Rep Fitness bench. Currently, our shipping is limited to the continental United States and Canada. If you placed an order and forgot to apply your discount code, please take the following steps: 2. Customer Service is always going to be a determining factor when you decide to invest in any product. All of which is to say: It might take you a while to find a kettlebell. The next day, we were all murmuring the phrase social distancing. And then the day after that, the kettlebells disappeared. Theyre very similar to Rogue, which I covered in mylast article on Rogues best equipment. They have also provided details of the ways they are supporting their employees, including additional pay and a grocery stimulus benefit. Once the order is placed, you can then schedule an appointment to pickup by visiting our LPU page. I dont know what we wouldve done without kettlebells. Around 2010, Lucchetti says, the gym owner started selling his one-piece kettlebell to Rogue. Recall Information - Rep Fitness it says right on their website to allow 10-12 days to ship your order and 2.) Theyre sold out everywhere. This field is for validation purposes and should be left unchanged. I also have clear cross members that are rusting and repfitness wont take any ownership of the product quality. I am sticking with my original plan and will wait for the 15kg manganese Excalibar and spring clips to arrive. I wasn't sure about Rep Fitness due to never having heard about them prior to price comparing equipment online for my gym. . 2023 | REP Fitness | All Rights Reserved. You can sign up for back in stock notifications on individual product pages. Their ISO Lever Arms allow you to do many machine-based alternatives, which is an incredible addition that adds tons of variation to a home gym. Determining how many reps make up a full set . It arrived with a warped frame and a broken post. Customers simply have the option to be notified when desired products become available. On top of that, they continue to improve and expand their accessory options. The things that people are jumping on the most are kettlebells, dumbbells, weight plates and bars, but weve also seen a huge demand for at home rigs as well. I have an account with that Fitness for almost 2 years now. All this adds up to a lot of delays and sold-out equipment. You can also place your order online and select Local Pickup as the shipping method for the location. I'm 37 yrs old and started the company with my younger brother back in 2012 in a 1300 sqft garage, now we're in 63,000 sqft with multiple other storage warehouses. But kettlebells are part of a complicated and fragile supply chain, one that's a microcosm of a global economy currently in crisis. People forget the reality of this when they go to Wal-Mart to buy some kettlebells. The bumper plates that we ordered were exactly as represented. Safety will be the primary concern if you choose this option, as youll need to find a way to make a payment and pick up the equipment while still adhering to physical distancing standards. Not worth the headache. We cannot cancel specific items. 15% off all CUTS Clothing using \"TRAVISFITNESS\"https://cuts.team/travisfitness 10% off all Fat \u0026 Weird Cookies / Cookie Butters using \"TRAVIS\" https://www.fatandweirdcookie.com/ 10% off all membership sign ups using at Avatar Nutrition (macro counting platform) using \"TRAVIS\" https://www.avatarnutrition.com/15% off using all MVMT (my watches and sunglasses) code \"TRAVIS\" https://www.mvmt.com/travis 10% off Protein Cookie Butter using code 'Travis'https://bit.ly/3d98mzk CHECK OUT MY eBOOK! But theres no need to fork out your life savings: has an extensive list of items on backorder. Foundries in America have, since the '80s, been decimated by globalization. Exercise some patience. Mind you, I own a small gym and purchased with them before. A lot of large American buyers say they care about everything, but at the end of the day, all they want to know is piece price, Boyd says. And thanks to closed gyms, this has caused this perfect storm of both a supply and demand crunch at the same time. If you receive a refund on a purchase, you will lose 1 point for every $1 that is refunded. There are no clear answers on that given the fact that for kettlebells at least, its hard to make any money making the giant steel spheres domestically. are missing two welds, one at the top and one at the bottom of the safety bracket, which may present an injury hazard to consumers. They still havent provided any official in-stock notifications or pre-purchase options. We are hiring in Columbus, OH! The main thing is there are no burrs in the holes to scratch my bar. The company is paying workers an additional $2 per hour, double overtime pay, adding quarterly bonuses, grocery gift cards, and feeding employees. Now were in a different crisis, something that could significantly impact us, and here we are again with a big demand for kettlebells.. If you are active police, military or first responder, as well as active or retired military, check out ourDiscount Pagefor more info!